Tech support at it’s best?
Secret Weapon Labs
Design, Code, Business, FileMaker, Simplicity, and more.
-
ABOUT SWL
SecretWeaponLabs.com is in its fourth major incarnation as the home of designer and developer Denis Somar. A number of applications, products, one-hit wonders, services, and wars were started because of this site. Currently, you can find the best solution to run a consignment business, named InBloom, on these pages. Related Posts
Archives
Browse Categories
Ads & Sponsors
[…] Apple has been receiving a few uppercuts regarding customer service in the iPod related departments. And just today, in the middle of a SuperBowl party, I found myself as the resident Apple specialist (not Specialist) being called into action to resurrect a newly purchased 60gig iPod Video. I can’t vouch for my friend’s claim of speaking to 14 different Apple support reps and getting nowhere, but he does not have a tendency to exaggerate such facts and his iPod is still not working. Lucky for him though, he ‘lucked out’ with a dud which can easily be replaced because of his new purchase Apple warranty. […]