Comments on: FileMaker 8 Server Released http://www.secretweaponlabs.com/2005/09/filemaker-8-server-released/ Revolutions started • Uprisings quelled • Governments run • Tigers tamed • Land • Whiskey • Print/Web/Software Fri, 03 Feb 2012 16:30:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Emile http://www.secretweaponlabs.com/2005/09/filemaker-8-server-released/comment-page-1/#comment-1067 Emile Sat, 25 Feb 2006 17:41:34 +0000 http://www.secretweaponlabs.com/words/?p=155#comment-1067 I've had no direct experience with FM customer support. I. also, am generally not a fan of knowledge bases as I find navigating their structure and hierarchies tedious and annoying (Brother.com comes to mind) - Apple's vibrant user support forum and knowledge base is generally good though. If you paid for your license then you have a right to a fully working product... get on FM's case and get to the bottom of the problem! I’ve had no direct experience with FM customer support. I. also, am generally not a fan of knowledge bases as I find navigating their structure and hierarchies tedious and annoying (Brother.com comes to mind) – Apple’s vibrant user support forum and knowledge base is generally good though. If you paid for your license then you have a right to a fully working product… get on FM’s case and get to the bottom of the problem!

]]> By: Emile http://www.secretweaponlabs.com/2005/09/filemaker-8-server-released/comment-page-1/#comment-1066 Emile Sat, 25 Feb 2006 17:35:41 +0000 http://www.secretweaponlabs.com/words/?p=155#comment-1066 Bobby, I can't see any reason why exporting records to a tab-delimited file wouldn't work. It has certainly worked for my countless times before, but I have not tried it in FM8 to be honest. Were you able to accomplish this function before FM8? If not, then I would imagine it would be a bug in your code, otherwise it would clearly be a bug in FM. What is the exact nature of your routine for exporting records? Does the problem occur in FM, FM Server, or Word? Maybe you need to use Excel as a glue between FM and Word. Keep us posted. Bobby,

I can’t see any reason why exporting records to a tab-delimited file wouldn’t work. It has certainly worked for my countless times before, but I have not tried it in FM8 to be honest. Were you able to accomplish this function before FM8? If not, then I would imagine it would be a bug in your code, otherwise it would clearly be a bug in FM.

What is the exact nature of your routine for exporting records? Does the problem occur in FM, FM Server, or Word? Maybe you need to use Excel as a glue between FM and Word.

Keep us posted.

]]> By: Bobby Fraker http://www.secretweaponlabs.com/2005/09/filemaker-8-server-released/comment-page-1/#comment-1062 Bobby Fraker Sat, 25 Feb 2006 03:23:56 +0000 http://www.secretweaponlabs.com/words/?p=155#comment-1062 I have just installed FM Server 8 and can no longer export my data to a text file for a merge with a word document. So this is an improvement over the Filelmaker 5. I skipped 6 & 7. Also, customer support is awful. You are referred to a knowledge base that has no information about exporting or to numerous consulting organizations. I have searched my Administrators Guide and the FM web site to no avail. I think I want my money back. I have just installed FM Server 8 and can no longer export my data to a text file for a merge with a word document. So this is an improvement over the Filelmaker 5. I skipped 6 & 7. Also, customer support is awful. You are referred to a knowledge base that has no information about exporting or to numerous consulting organizations. I have searched my Administrators Guide and the FM web site to no avail. I think I want my money back.

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